Returns & Exchanges
At The Period Co., we want you to feel confident in your purchase, which is why we offer a 30-day return policy on all unworn fashion items with original tags attached. Due to hygiene standards, intimate apparel must be in its original, unopened packaging to be eligible for a refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags and protective hygiene liners are intact.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing